KAY Jewelers

 
 
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NameKAY Jewelers
Phone Number+17166261047
Address8130 Transit Rd N/A, Williamsville, NY 14221
Postal Code14221
CityWilliamsville
Websitehttps://stores.kay.com/ny/williamsville/1076%3Fcid%3Dseo-listings
Categories
  • Jewelry store (GCID: jewelry_store)
  • Diamond dealer (GCID: diamond_dealer)
  • Jeweler (GCID: jeweler)
  • Jewelry appraiser (GCID: jewelry_appraiser)
  • Jewelry designer (GCID: jewelry_designer)
  • Jewelry engraver (GCID: jewelry_engraver)
  • Jewelry repair service (GCID: jewelry_repair_service)
  • Silversmith (GCID: silversmith)
  • Watch store (GCID: watch_store)
    • Attributes
  • Service options: Curbside pickup
  • Service options: In-store pickup
  • Service options: In-store shopping
  • Service options: No delivery
  • Accessibility: Wheelchair accessible entrance
  • Accessibility: Wheelchair accessible parking lot
  • Offerings: Repair services
  • Planning: Quick visit
  • Payments: Checks
  • Payments: Credit cards
  • Payments: Debit cards
  • Payments: Credit cards
    • People Also Search For
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    • DescriptionSince 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more.
    Rating2.7
    Review Count16
    Fact ID0x89d375b21fab843f:0xce27a50732f240e2
    Place IDChIJP4SrH7J104kR4kDyMgelJ84
    CID14855023346242961634
    KG ID/g/1w2y_fcq
    Latitude42.9899338
    Longitude-78.6976826
    Appointments url
    Products/Services/Menu URL
    Verified1
    Country CodeUS
    Short Name
    Schema OrgValidate Scherma.org
    @type
    @id
    https://stores.kay.com/ny/williamsville/1076
    name
    Kay
    image
    https://stores.kay.com/media/pf5hogbp/k_q3_storelocator_hero_v2.jpeg
    url
    https://www.kay.com/?icid=LOCALPAGE:INFO:HOMEPAGE
    telephone
    +17166261047
    address
    @type
    PostalAddress
    streetAddress
    8130 Transit Rd., N/A
    addressLocality
    Williamsville
    addressRegion
    NY
    postalCode
    14221-2806
    addressCountry
    @type
    Country
    name
    US
    geo
    @type
    GeoCoordinates
    latitude
    42.989946
    longitude
    -78.697714
    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Monday
    opens
    11:00
    closes
    19:00
    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Tuesday
    opens
    11:00
    closes
    19:00
    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Wednesday
    opens
    11:00
    closes
    19:00
    openingHoursSpecification
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    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Thursday
    opens
    11:00
    closes
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    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Friday
    opens
    11:00
    closes
    19:00
    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Saturday
    opens
    11:00
    closes
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    openingHoursSpecification
    @type
    OpeningHoursSpecification
    dayOfWeek
    http://schema.org/Sunday
    opens
    12:00
    closes
    18:00

    Website Simple HTML Analysis
    Website HTML titleKay - Wedding, Engagement & Fashion Jewelry - Williamsville, NY | Store 1076
    H1 HTML tag (1)Kay Williamsville
    H1 HTML tag (2)Kay Williamsville
    H2 HTML tag (1)Our Jewelry Services
    H2 HTML tag (2)SHOP JEWELRY BY CATEGORY
    H2 HTML tag (3)About Kay Jewelers
    H2 HTML tag (4)Nearby Locations
    H2 HTML tag (5)KAY AT YOUR SERVICE
    H2 HTML tag (6)JEWELRY RESOURCES
    H3 HTML tag (1)open today until 9:00 P.M.
    H3 HTML tag (2)store hours
    H3 HTML tag (3)Close Now
    H3 HTML tag (4)JEWELRY MAINTENANCE & REPAIR
    H3 HTML tag (5)CUSTOM & SPECIAL ORDERS
    H3 HTML tag (6)DIAMOND UPGRADES
    H3 HTML tag (7)GOLD EXCHANGE
    H3 HTML tag (8)APPRAISALS
    H3 HTML tag (9)FINANCING OPTIONS
    H3 HTML tag (10)Kay Cheektowaga
    H3 HTML tag (11)Kay West Seneca
    H3 HTML tag (12)Kay Buffalo
    H3 HTML tag (13)Kay Niagara Falls
    H3 HTML tag (14)Get It Today
    H3 HTML tag (15)KAY Jewelry Expert
    H3 HTML tag (16)Vault Rewards
    H3 HTML tag (17)Protection Plans
     
    Photo analysis
    Total Photos12
    Total Photos analyzed11 (92%)
    First Photo Date12 Aug 2016
    Last Photo Date30 Jun 2023
    With Description0
    Total uploaders4
    Uploaders
  • Christopher Hausfelder - 2
  • ClutchTastic - 2
  • KAY Jewelers - 6
  • Karen Zhao - 1
    • Photo quality (resolution)
    Photo Filters
    All - 1 Latest - 1 Inside - 1
    By owner - 1
    Photo Upload frequency

    Latest Photos

    ClutchTastic
    Upload date: 30 Jun 2023
    Uploaded by: ClutchTastic
    Size: 3000x4000
    ClutchTastic
    Upload date: 30 Jun 2023
    Uploaded by: ClutchTastic
    Size: 3000x4000
    KAY Jewelers
    Upload date: 21 Nov 2019
    Uploaded by: KAY Jewelers
    Size: 1200x1200
     
    KAY Jewelers
    Upload date: 30 Oct 2019
    Uploaded by: KAY Jewelers
    Size: 554x311
    KAY Jewelers
    Upload date: 25 Oct 2019
    Uploaded by: KAY Jewelers
    Size: 360x300
    KAY Jewelers
    Upload date: 25 Oct 2019
    Uploaded by: KAY Jewelers
    Size: 720x600
     
    KAY Jewelers
    Upload date: 21 Jun 2019
    Uploaded by: KAY Jewelers
    Size: 803x451
    Christopher Hausfelder
    Upload date: 09 Jun 2018
    Uploaded by: Christopher Hausfelder
    Size: 4032x3024
    Christopher Hausfelder
    Upload date: 09 Jun 2018
    Uploaded by: Christopher Hausfelder
    Size: 3024x4032
     
    Karen Zhao
    Upload date: 21 May 2018
    Uploaded by: Karen Zhao
    Size: 2048x1152
    KAY Jewelers
    Upload date: 12 Aug 2016
    Uploaded by: KAY Jewelers
    Size: 360x300
     
     
    Services overview
    Total Services17
    Services with Descripion16 (94%)
    Services without Description1 (6%)
    Services without Price17 (100%)
    Services by category
    Services
    Service NameDescriptionPriceCategoryCategory GCID
    Jewelry Cleaning & InspectionProfessionally clean and inspect all jewelryJewelry Repair Servicejewelry_repair_service
    Ring Sizing And RepairRing resizing and ring repairJewelry Repair Servicejewelry_repair_service
    Jewelry Care & RepairRing sizing, prong/stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back & post repair, pearl restringingJewelry Repair Servicejewelry_repair_service
    Watch Care & RepairBattery replacement, seal & pressure test, band sizing, crystal face & stem replacement, full restorationJewelry Repair Servicejewelry_repair_service
    Watch Battery ReplacementWatch battery replacementJewelry Repair Servicejewelry_repair_service
    Upgrades & Trade-inTrade-in and upgrade natural-to-natural diamond jewelry.Jewelry Repair Servicejewelry_repair_service
    Jewelry PersonalizationEngraving, adding gemstonesJewelry Engraverjewelry_engraver
    Custom Design JewelryDesign a ring program, transform a family keepsake, match existing jewelry, design & create your style of jewelryJewelerjeweler
    Jewelry AppraisalsA certified gemologist or appraisal expert can inspect jewelry, diamonds, and gemstones through Kay Mail-In AppraisalJewelry Appraiserjewelry_appraiser
    Engagement RingsNatural and Lab-created Diamond Engagement Rings, Gemstone Engagement Rings, Unique Engagement RingsJewelry Storejewelry_store
    EarringsGold Earrings, Pearl Earrings, Gemstone EarringsJewelry Storejewelry_store
    NecklacesGold Necklaces, Birthstone Necklaces, Diamond Necklaces, Religious Necklaces, Heart Necklaces, ChainsJewelry Storejewelry_store
    BraceletsDiamond Bracelets, Gold Bracelets, Personalized Bracelets, Infinity Bracelets, Anklets, Tennis BraceletsJewelry Storejewelry_store
    RingsEngagement Rings, Wedding Bands, Anniversary rings, Bridal Sets, Fashion RingsJewelry Storejewelry_store
    WatchesMen's Watches, Women's WatchesJewelry Storejewelry_store
    Men's JewelryMen's Rings, Necklaces, Bracelets, and EarringsJewelry Storejewelry_store
    CharmsJewelry Storejewelry_store
     
    Does Kay Jewelers repair watches? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.
     
    Can Kay Jewelers resize a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
     
    Does Kay Jewelers engrave jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.
     
    Does Kay Jewelers personalize existing jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
     
    Do I need an appointment to repair jewelry at Kay Jewelers? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
     
    Does Kay Jewelers replace watch batteries? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.
     
    Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
     
    Does Kay Jewelers inspect jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.
     
    Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
     
    Can Kay Jewelers appraise jewelry if it was purchased somewhere else? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.
     
    Can Kay Jewelers repair jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.
     
    Can Kay Jewelers do custom jewelry design? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
     
    Does Kay Jewelers clean jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers can professionally clean jewelry for free.
     
    Does Kay Jewelers do jewelry consultations? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
     
    Can Kay Jewelers repair a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.
     
    How long does it take for Kay Jewelers to resize a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
     
    Does Kay Jewelers Outlet personalize existing jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
     
    Does Kay Jewelers Outlet repair watches? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
     
    Does Kay Jewelers Outlet personalize existing jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
     
    Can Kay appraise jewelry if it was purchased somewhere else? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.
     
    Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
     
    Does Kay personalize existing jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
     
    Does Kay do jewelry consultations? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
     
    Does Kay inspect jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can inspect your jewelry and test your diamonds for free.
     
    Does Kay repair watches? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.
     
    Can Kay repair jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.
     
    Does Kay replace watch batteries? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.
     
    Does Kay engrave jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.
     
    Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
     
    Can Kay do custom jewelry design? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
     
    Does Kay clean jewelry? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can professionally clean jewelry for free.
     
    Can Kay repair a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.
     
    How long does it take for Kay to resize a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
     
    Can Kay resize a ring? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
     
    Do I need an appointment to repair jewelry at Kay? - KAY Jewelers (Owner)



    KAY Jewelers (Owner)
    a year ago
    Upvotes: 0
    No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
     
    Do you buy gold eg 14carat necklace ? - John Pinkston
     
    QuestionQuestion User NameQuestion UpvotesAnswerAnswer User NameAnswer TimeAnswer Upvotes
    Does Kay Jewelers repair watches?KAY Jewelers (Owner)0Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    Can Kay Jewelers resize a ring?KAY Jewelers (Owner)0Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers engrave jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers personalize existing jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Do I need an appointment to repair jewelry at Kay Jewelers?KAY Jewelers (Owner)0No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers replace watch batteries?KAY Jewelers (Owner)0Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?KAY Jewelers (Owner)0Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers inspect jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.KAY Jewelers (Owner)a year ago0
    Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?KAY Jewelers (Owner)0Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.KAY Jewelers (Owner)a year ago0
    Can Kay Jewelers appraise jewelry if it was purchased somewhere else?KAY Jewelers (Owner)0Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.KAY Jewelers (Owner)a year ago0
    Can Kay Jewelers repair jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.KAY Jewelers (Owner)a year ago0
    Can Kay Jewelers do custom jewelry design?KAY Jewelers (Owner)0Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers clean jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers can professionally clean jewelry for free.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers do jewelry consultations?KAY Jewelers (Owner)0Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Can Kay Jewelers repair a ring?KAY Jewelers (Owner)0Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    How long does it take for Kay Jewelers to resize a ring?KAY Jewelers (Owner)0Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers Outlet personalize existing jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers Outlet repair watches?KAY Jewelers (Owner)0Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    Does Kay Jewelers Outlet personalize existing jewelry?KAY Jewelers (Owner)0Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Can Kay appraise jewelry if it was purchased somewhere else?KAY Jewelers (Owner)0Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.KAY Jewelers (Owner)a year ago0
    Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?KAY Jewelers (Owner)0Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.KAY Jewelers (Owner)a year ago0
    Does Kay personalize existing jewelry?KAY Jewelers (Owner)0Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Does Kay do jewelry consultations?KAY Jewelers (Owner)0Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.KAY Jewelers (Owner)a year ago0
    Does Kay inspect jewelry?KAY Jewelers (Owner)0Yes, Kay can inspect your jewelry and test your diamonds for free.KAY Jewelers (Owner)a year ago0
    Does Kay repair watches?KAY Jewelers (Owner)0Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    Can Kay repair jewelry?KAY Jewelers (Owner)0Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.KAY Jewelers (Owner)a year ago0
    Does Kay replace watch batteries?KAY Jewelers (Owner)0Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    Does Kay engrave jewelry?KAY Jewelers (Owner)0Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.KAY Jewelers (Owner)a year ago0
    Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?KAY Jewelers (Owner)0Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.KAY Jewelers (Owner)a year ago0
    Can Kay do custom jewelry design?KAY Jewelers (Owner)0Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.KAY Jewelers (Owner)a year ago0
    Does Kay clean jewelry?KAY Jewelers (Owner)0Yes, Kay can professionally clean jewelry for free.KAY Jewelers (Owner)a year ago0
    Can Kay repair a ring?KAY Jewelers (Owner)0Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.KAY Jewelers (Owner)a year ago0
    How long does it take for Kay to resize a ring?KAY Jewelers (Owner)0Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.KAY Jewelers (Owner)a year ago0
    Can Kay resize a ring?KAY Jewelers (Owner)0Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.KAY Jewelers (Owner)a year ago0
    Do I need an appointment to repair jewelry at Kay?KAY Jewelers (Owner)0No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.KAY Jewelers (Owner)a year ago0
    Do you buy gold eg 14carat necklace ?John Pinkston0----
     
    Posts overview
    Total Posts Collected12
    First Post Date10 May 2022     
    Last Post Date11 Jul 2023     
    Posts With Title12 (100.00%)
    Posts With Content12 (100.00%)
    Posts With Image6 (50.00%)
    Posts With Gallery0 (0%)
    Posts With Video0 (0%)
    Average content length ( words )25
    Minimum post length ( words )5
    Maximum post length ( words )95     
    Average content length ( symbols )183
    Minimum post length ( symbols )34
    Maximum post length ( symbols )580     
    Link types usedOrder online: 5
    Learn more: 6
    Buy: 1
    Post types usedEvent: 12
    Daily frequency
    Hourly frequency
    Post frequency
    Posts Word Cloud
     
    Review analysis
    Total reviews collected and analyzed16 (100%)
    Rating2.7
    First review Date29 Dec 2018
    Last review Date30 Jun 2023
    Review With Content ( not just rating )14 (88%)
    Reviews with content (not just rating)14 (88%)
    Reviews with photos0 (0%)
    Reviews with videos0 (0%)
    Reviews with response from the owner3 (19%)
    - to positive reviews ( rating 4-5 )1 (33%)
    - to negative reviews ( rating 1-3 )2 (67%)
    Reviews without response from the owner13 (81%)
    Reviews from Local Guides6 (38%)
    Average content length ( words )60
    Minimum Review length ( words )5
    Maximum Review length ( words )126
    Review Summary
    Review frequency
    Reviewers Stats - 16
    NameUser CIDRatingDate reviewedLocal GuideTotal ReviewTotal Photos
    Michael Vogtli 10407730780989951546622023-06-06 15:16:34Yes74
    April Chatmon 10792323380095582187752023-06-06 05:35:35No473
    Amanda Costich 10262999330835509641712023-04-08 04:05:52No100
    peter st clair 10765701435003206992912023-06-07 19:51:49Yes4924
    Rochelle Aquila 10691411172330326520912022-02-08 13:30:24No51
    Emily Orr 11449980345912533879012022-07-11 22:24:35No10
    Carol Reville (fyrefli61) 10949006513804077092012018-12-29 20:20:31No100
    Kathy Kay 11009933253246354752152019-01-20 00:27:26No30
    Rubeana Davis-Harris 10604668992177095566512019-03-20 14:09:44Yes90
    ClutchTastic 10670402620727274965552023-06-30 21:03:27Yes313725
    Kyle Misquadis 11342230674420696349412022-08-15 19:52:49No40
    HENREY CHARACHE 10420068562391676334342022-01-25 20:39:16No41
    Jesus Tomas Zapata 11313819731585025039822019-04-28 22:24:51Yes10
    Cathy Feind 11419355375927713259052019-01-17 21:13:31Yes532
    Brian Szczygiel 10305344164842987264352019-04-04 00:58:21No50
    Jake Heba 10317483260960825478932019-11-23 02:43:11No11
    Reviews
    Michael Vogtli Local Guide | Reviews: 7 | Photos: 4
    06 Jun 2023
    Bought a $1200 Movado watch, barely made eye contact, took links out of so it did fit. Never set the time or date-definitely did not go over the watch functions.
    While he was adjusting the watch my wife and I looked at other jewelry, the lady sitting behind the counter never even looked up, even when we were asking about a stone. We decided with this type of service, we would spend anymore money elsewhere.. Definitely not shopping here again
    Response from the owner:
    Michael, We appreciate your feedback. My name MaryAnn and I am the Assistant Store Manager at this location. Our team strives to provide exemplary care and service to all our guests. I am concerned to see that you do not feel your experience is reflective of the high-level of customer service for which we are known. I would love to connect with you so that I can learn more about your experience. Please reach out me at 716-626-1047 at your earliest convenience. I look forward to talking with you soon!
    April Chatmon Reviews: 47 | Photos: 3
    06 Jun 2023
    Great experience! I will definitely come back! Not sure what the other are referring to. The customer service was great! Jerard was the guy who made the sale. Very knowledgeable! The young lady's that assisted when I came to pick up after sizing on 6.5.2023 were also very good.
    Response from the owner:
    April, We value your kind words! It was a pleasure to help you pick out your beautiful jewelry piece. Our talented team of Jewelry Consultants at Kay Jewelers love nothing more than helping our valued guests Celebrate Life and Express Love! We look forward to seeing you again to assist you in adding the next stunning piece to your jewelry box or to help you find amazing gifts for any occasion.
    Amanda Costich Reviews: 10
    08 Apr 2023
    Well I didn't really believe all these other bad reviews until I had to go to this location due to my last two stores closing. Not really sure why this one stayed open.... worst customer service ever! Right from the start I could tell the sales women didn't want to help. She didn't even pull up my account before telling me she couldn't fix my ring for me and that I "just wasn't understanding" however it was quite clear to me what she was saying. Between her remarks and body language she should not be in customer service let alone the store manager. My advice don't go to this location or any Kay's really because they are not the company for quality merchandise or good service.
     
    peter st clair Local Guide | Reviews: 49 | Photos: 24
    07 Jun 2023
    Poor customer service. Bought jewelry with zero interest promotion. They didn't honor the promotion. Didn't figure it out until after i got my statement and it wasn't a option to return
    Response from the owner:
    peter, We appreciate your feedback. My name Andrea Suchan _ and I am the District Manager at this location. Our team strives to provide exemplary care and service to all our guests. We take your concerns seriously and I would love to connect with you so that I can learn more about your experience. Please reach out me at 716-821-1833 at your earliest convenience. I look forward to talking with you soon!
    Rochelle Aquila Reviews: 5 | Photos: 1
    08 Feb 2022
    My boyfriend bought me a necklace and ring here for my birthday last year.We purchased the lifetime warranty for it because after a couple months the chain that was extremely thin on the necklace broke and i lost the diamond to it.I went to the store with the chain that i still had only because it caught on my vest.kays replaced it no problem. Just yesterday i was wearing the necklace and unfortunately that cheap thin chain broke again.when i went back to the store and explained that it broke,this time they wouldn't replace it saying they can't if its lost or stolen.It wasn't lost or stolen!!! It obviously broke again!! I had it on.Never doing business here again!!
    Emily Orr Reviews: 1
    11 Jul 2022
    Terrible if I could give it them -10 stars I would!!! One of the girls there asked if my husband wanted to be prequalified for a card she explained that there is a card with 0 interest. She stated that prequalifing wasn’t going to actually sign him up for anything. He prequalified for the one that does have interest. She asked if he was interested in signing up for the credit card. He said no. We got a credit card in the mail a couple days later. Don’t let them prequalify you for a credit card unless you’re prepared to get a credit card in the mail without your permission! So unprofessional!
     
    Carol Reville (fyrefli61) Reviews: 10
    29 Dec 2018
    Very unfriendly staff especially if you have a problem with a gift. My daughter bought a necklace for me and the chain broke during the second time I wore it. Smiles were abound when I first walked in, as soon as I told them my chain broke...silence! She looked at the receipt and the chain..said nothing and walked away. We followed and she proceeded to find a new chain and put it on the necklace. She did put on a larger gauge chain (because they didn't have that size), however, her attitude was less than friendly. No pleasantries whatsoever. Why are you in the business?
    Kathy Kay Reviews: 3
    20 Jan 2019
    Jewelers are confident and professional, very informative. Customer service was splendid. Everyone knows what they are talking about and everyone there was super helpful. Definitely one of the best jewelry stores I have ever been too. I won’t be going to any other jewelry stores ever again
    Rubeana Davis-Harris Local Guide | Reviews: 9
    20 Mar 2019
    Very unpleasant experience!
    Went in with husband for a repair. Staff couldn't find the item in the computer. The staff (woman) went on and on complaining about how much stuff I had in the computer in front big my husband this account is in my name only what if I didn't want him knowing how much stuff I had purchased, and why is she complaining about how many items I've purchased on this account? I thought she was very unprofessional!
     
    ClutchTastic Local Guide | Reviews: 313 | Photos: 725
    30 Jun 2023
    Best jewelry experience in western new york
    Kyle Misquadis Reviews: 4
    15 Aug 2022
    Don't waste your time , there a company and not professional. go to a real jewler That isn't trying to get rich off you , because these people are a joke .
    HENREY CHARACHE Reviews: 4 | Photos: 1
    25 Jan 2022
    The key store in williamsville on Transit road is best by far but you also are closing the stores closer to my location to make it makes it more difficult
     
    Jesus Tomas Zapata Local Guide | Reviews: 1
    28 Apr 2019
    Need my necklace repaired. Do you have me on file still?
    Cathy Feind Local Guide | Reviews: 53 | Photos: 2
    17 Jan 2019
    Attention to detail and friendly
    Brian Szczygiel Reviews: 5
    04 Apr 2019
     
    Jake Heba Reviews: 1 | Photos: 1
    23 Nov 2019